Tampa General Hospital Retirement Program’s Transition to Fidelity

This is a summary of questions and answers to help you understand the upcoming transition for the Tampa General Hospital Retirement Program.

Scope of Changes  

1. What is changing?

The Tampa General Hospital Retirement Program will move to Fidelity Investments® as the new retirement service provider. This change will impact the following plans at Tampa General Hospital (TGH):

  • Florida Health Sciences Center 403(b) Plan  
  • InterHealth Medical Staffing, LLC 401(k) Plan  
  • Tower Imaging, LLC 401(k) Plan  

It is important to note that as part of the transition to Fidelity, there will be a period during which you will not have access to your current plan account. The blackout period will begin at 4 p.m., Eastern Time (ET) on Friday, August 29, 2025, and is expected to end during the week of September 28, 2025.

2. When will this change take place?

The effective date of the transition from Corebridge Financial is September 10, 2025.

3. What is not changing?

There will be no change to the eligibility requirements to participate in the plans, employer contributions, team member contributions, vesting requirements, the availability of loans or distributions, or the automatic enrollment process (where applicable) for newly hired team members.

4. What can you tell me about Fidelity?

Founded in 1946, Fidelity has always been committed to accuracy, top technologies, and the highest ethical standards. Fidelity serves 9 million customers in the tax-exempt market, which includes healthcare and higher education.1 We bring that experience to help you manage your financial priorities at every stage of your life. Because their services are utilized by thousands of tax-exempt organizations, they understand how to assist team members in making the most of their retirement plan.

1Fidelity Investment Q1 2025 data.

5. What do I need to do?

No action is required for your Plan account balance and contribution amount to transfer to Fidelity. Look for more details about the transition in the coming months.

6. Why are we making this change?

As part of our ongoing efforts to ensure that we have the best possible benefits and services available to team members, TGH recently completed a review of retirement savings plan providers. After a thorough review, we are pleased to announce that Fidelity Investments will become the new provider of recordkeeping and team member education services for the TGH Retirement Program.

7. What is a service provider?

A service provider is the organization responsible for completing a retirement plan's daily administrative functions, including communication and education, and maintaining websites and call centers to support team members and plan sponsors. They provide quarterly statements of investment performance and account balances, team member reporting, transaction support, retirement planning, and assistance with regulatory requirements.

8. Will my beneficiary election move to Fidelity?

Yes. Beneficiary information will transfer from Corebridge Financial to Fidelity. After the transition, it is important than you go online and confirm or designate your beneficiary at Fidelity on the Fidelity NetBenefits® website. You can designate your beneficiaries on NetBenefits®, call Fidelity for help, or request a beneficiary form.

Contributions

9. Will my team member contribution elections transfer to Fidelity?

Yes, your team member contribution elections, both pretax and/or Roth, will carry over to Fidelity.

10. Will this change affect the current TGH employer contribution or vesting rules?

No - employer contributions and vesting rules are not changing.

11. What will happen to the money I already have saved in the Plan?

Your account balance will transfer over to Fidelity in its entirety. Once the transition is complete, your balance will be visible on the Fidelity website NetBenefits®.

12. Can I still contribute to the current Plan through this transition?

Yes. Contributions to the Plans are still accepted (and encouraged) during the transition, so please continue to save. Your account balance and contributions will continue to be invested during the blackout period and be exposed to market activity, but you will not have access to your account to make changes. Now is a good time to review your investments to ensure you are in the right asset allocation for your time horizon and risk tolerance.

Investments and account balances

13. Can I keep my Plan account at Corebridge Financial?

No. This is a Plan-wide move to a new retirement plan provider which does not allow for personal election.

14. Will my Plan account access be restricted during the transition?

Yes. Before, and briefly following the actual transition, there will be a period during which you will not have access to your current Plan account. This period is referred to as the “blackout period” and is necessary to allow time to prepare current accounts for the transition to Fidelity and then for Fidelity to reconcile the accounts for you to access once the transition is complete. More details about the timing of the blackout period will be available in the transition guide.

Please be aware that during the blackout period, you will be unable to:

  • Initiate any transactions to liquidate or purchase assets within your Plan accounts such as loans, hardship withdrawals, in-service withdrawals, or distributions.
  • Change investment elections for future contributions or make exchanges among investments.
  • Change your contribution amount.
  • Access your account for balance or other inquiry.

Note: You will not have access to your account at Fidelity until the blackout period ends.

The blackout period will begin at 4 p.m., Eastern Time (ET) on Friday, August 29, 2025, and is expected to end during the week of September 28, 2025.

15. Will there be any changes to the current available investment options?

There will be some changes to your investment options. More details will be provided in the transition guide.

16. Will there be managed account options in the Plans at Fidelity?

Yes. Fidelity® Personalized Planning & Advice is a retirement goal-based managed account service with a team of portfolio managers who manage the investments in your workplace savings plan account.

Based on your unique needs and goals, Fidelity’s team of professionals will create a plan that considers your total financial situation, puts the plan into action, and works for you, putting in the time, resources, and knowledge needed to keep you on track for retirement.

This includes:

  • Regularly monitoring and rebalancing your account.
  • Strategy refinement that supports you as your financial situation evolves.
  • Quarterly check-ins, which include your progress toward key milestones.
  • Personal planning dashboard that includes progress to retirement and other profile details.

If you are currently enrolled in the managed account service at Corebridge Financial, details about how your balance will transfer will be provided in the Transition Guide.

17. Will my Schwab PCRA account balances transfer to Fidelity?

Yes. Account balances held in Schwab PCRA accounts will transfer to a Fidelity BrokerageLink® account on or about September 10, 2025. Fidelity BrokerageLink® gives you access to additional investment choices for your retirement savings beyond those investment options available in the standard Plan lineup. 

Loans and distributions

18. What will happen to my outstanding Plan loan because of this transition?

Any outstanding Plan loan balances will transfer to Fidelity, and you will continue to repay them in the same way you do today with Corebridge Financial. The transition will not affect the terms or length of your loan.

If you are terminated and have a loan, you can repay your loan directly with Fidelity. You will be responsible for working directly with Fidelity to set up and make payments on your loan. After the transition, your repayments will need to be made on a monthly basis from your personal checking or savings account through an Automatic Clearing House (ACH) deduction (or “automatic payment”) directly from you to Fidelity.

You will receive detailed information about how to set up loan payments at Fidelity when the blackout period has ended.

19. I’m retiring soon–how does this impact me?

If you are retiring soon, you will need to consider when to initiate withdrawals and whether or not to set these up through Fidelity or with Corebridge Financial before the blackout period start date. More details are provided in the transition guide on final dates to request or initiate transactions at Corebridge Financial. Once the blackout period ends in September 2025, you can initiate a transaction at Fidelity.

20. How will I know when the blackout period has ended?

The blackout period will begin at 4 p.m., ET on Friday, August 29, 2025, and is expected to end during the week of September 28, 2025. During this time, you can determine whether the blackout period has started by contacting Corebridge Financial at 800-448-2542 or ended by visiting this website. You will receive an email or postcard when the blackout period has ended which will include the steps to access your Plan accounts at Fidelity.

Next Steps

21. When will more detailed information about this transition be available and how will I access it?

Detailed communications and a Transition Guide will be available in mid-July and will include key dates, the investment lineup, how to work with a Fidelity Workplace Financial Consultant, as well as the opportunity to sign up for educational sessions on the transition website. We encourage you to visit this site often for transition updates. The Meet with Fidelity tab will be updated with a schedule of educational sessions later this month.

22. What should I do after the transition?

Once the transition is complete at the end of September, you will need to:

  • Register to access your online account at Fidelity through NetBenefits® at www.netbenefits.com/atwork.
  • Download the NetBenefits® App to access your balance, investments, educational resources and more.
  • Review or add your beneficiaries.
  • If you are terminated and have a current loan, you will need to establish ACH payments at Fidelity to continue to repay your loan.

23. How can I access my account at Fidelity after the transition is complete?

Once the blackout period is over (expected to be during the week of September 28, 2025), you can start managing your account on Fidelity NetBenefits® at NetBenefits.com/atwork. You will also be able to call Fidelity at 800-343-0860 for assistance. Keep in mind that representatives at Fidelity will not have information specific to your account until the blackout period has ended.

24. How will I receive my account statements from Fidelity?

At Fidelity, electronic account statements are available on demand virtually any time. You can view reports for any date, month, quarter, or custom date range. Compare Fidelity’s statement with your final account statement from Corebridge Financial and contact Fidelity with any questions.

Account statements will not automatically be sent to your home unless you update this option online to have the statements mailed to your home.