What’s changing

The TVA preferred HSA vendor will transition to Fidelity

The accounts included in this transition are:

  • Health Savings Account (HSA)

Service center phone number and URL 

Beginning the week of January 1, 2026, you can call 800-544-3716 to contact Fidelity about your new HSA account. You will also be able to access your account online at NetBenefits.com, where you can also try new planning tools that can help you feel more confident about your finances. Fidelity® also offers an easy-to-use app for your phone or tablet that you can download from the Apple App Store® or Google PlayTM. 

A single debit card for qualified medical expenses

You will receive a special-purpose Visa® card that provides an easy, automatic way to pay for qualified medical at eligible merchants and service providers that accept Visa debit cards for payment. The eligible amount of the purchase will be deducted—automatically—from the appropriate account based on the type of merchant, expense type and available balance in the account.

Fidelity Health® App
The Fidelity Health® App gives you an easier way to manage your health care expenses —all in one place, wherever you are. With the Fidelity Health® App you can: 

  • Review your HSA balance and transaction history 
  • Scan a product’s barcode to find out whether it’s a qualified medical expense for an HSA
  • Pay bills or reimburse yourself using your HSA 

You can even store and share your health benefit ID, prescriptions and vaccination cards. The Fidelity Health® App is available in the Apple Store® or Google Play™ and can be downloaded beginning the week of January 1, 2026.

Investment options
Fidelity gives you broad investing options, for your HSA, including specific Fidelity HSA® Funds to Consider. These are professionally selected funds by Fidelity for HSA investing, all with waived investment minimums. Other HSA investing options include single-fund options, such as target date funds and target allocation funds1, as well as Fidelity’s entire brokerage lineup, which includes mutual funds, ETFs, stocks, bonds, US Treasuries, and FDIC-insured CDs. Note, there are no account transaction fees with a Fidelity HSA.2

Log on to NetBenefits.com and select the HSA tile. From the summary page, select Investing to view the investment options available to you and make your investment elections for your HSA balance and future contributions

What’s not changing

HSA Employer Contribution

Active eligible employees may set up HSA payroll deductions in PLUS to be contributed in the new Fidelity accounts effective on the first payroll of 2026.  TVA will make Employer Contributions for HSA participants who have opened as HSA with Fidelity during the 2026 enrollment period equivalent to $600 individual coverage and $1200 family coverage for CDHP Gold enrollees and $450 individual coverage $900 family coverage for CDHP Silver enrollees. TVA Contributions will be made in the month of January and are not pro-rated.